WHAT OUR CLIENTS SAY

As tour operators, it is very important for us to know if our clients are satisfied, whether traveling as individuals or on one of our escorted tours. Client feedback is important to us and we appreciate the time taken to send it to us after a trip. Some comments from our clients over the years are shared on this page.

“Up to the wonderful standard I have come to expect from Pannell’s Tours” Kate Turkington, South Africa – Travel writer and broadcaster.

 “Everything was above and beyond my expectations. I hope you will send me notice of other tours you may be planning.” Marilyn Kinsella, Canmore, Alberta, Canada

 "This tour has been the most wonderful experience of my life. I cannot fault it in any way - truly professional - wonderful surprises every day - organisation superb - very educational. Could not be improved!" May Campbell, High Wycombe, Bucks. U.K.

 "Another great vacation with you! We really and thoroughly enjoyed it. Thank you."   Daniel & Sosi Antikacioglu, Istanbul Turkey

 "Guides were outstanding and the tour perfectly organised." Cathy Guth, Switzerland

 “Thank you for all your work in organising the tour and as we have come to expect the best, we were not disappointed.”   Ian Liddell, Scotland

 “We think your trips and arrangements are absolutely fabulous. You will always be our operator of choice. Our cruise on the Ombak Putih was rated by our group as one of our best and most relaxing trips ever.” Kate Turkington, Johannesburg, RSA

 “Tour was superb. Thanks to Pannell’s Tours for all that you did to ensure our tour went off well – wonderful memorable trip.” Mike Thiel, South Africa

 “Our trip to Russia was fantastic. We loved the Volga Dream and the experience of passing through locks. We even got our tongues around the Russian language!” Lesley Cunningham, South Africa.

 “In particular I liked the combination of hotels and places of interest visited that you put together; a reflection of your excellent preparation and pre-planning of the tour. …an equal highlight for me was the opportunity to enjoy dialogue, friendship and hospitality of other members on tour, an ideal sized and composed group.” David Gordon, England

 “Being our first organised tour, we found a very good mix of experiences, all of which we thoroughly enjoyed. An experience to remember. Very well organised.” Eric & June Mason, Knysna, South Africa

  “The Brinkmann family had a trip of a lifetime and were bowled over by all the arrangements. We all want to thank you so much for making this a wonderful experience from their stand and ours”. Sandown Travel, Johannesburg.

 “Words cannot adequately express our thanks to you for the wonderful African Experience you provided. It truly was perfect in every way.” Ian & Phyllis McLaughlin.

 “What a fantastic tour it was and how well you planned it for us. I can say without exaggeration that it was the finest trip I have had ever.” Safdar Husain, Singapore

 “I felt like Alice in Wonderland and you were two magicians who made it the journey of our life.” Nori & Lilli Morita.

 “Exceeded my expectations! Taking home many memories of Poland and its history”  Nigel Johnson, Australia.